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Our Guarantee & Promise to You…

Happy Clam Store  © All Rights Reserved   2010 - 2017    Fun Stuff.  Fun Life.  Simi Valley, Ventura County, California

SiteLock

We’ll be CLOSED December 11 - 26 to enjoy time with family & friends. We’ll be back December 27!

*** M E R R Y   C H R I S T M A S ***

Happy Clam Store is committed to providing you with an exceptional online (and meat-world) shopping experience. To help ensure your satisfaction with our merchandise, please-oh-please READ THE ENTIRE PRODUCT DESCRIPTION before you pull the trigger on a purchase.

Call or text us if you have any questions about an item. We’ll be happy to text or email you additional photos, measurements, etc. for a personalized shopping experience. And guess what? We can even Facetime with you if that’s your style. By appointment - so we can freshen up first! Facetime requires an Apple device and might incur data charges.

Below are our Terms & Conditions of how we conduct business. Please feel free to call or TEXT us at (805) 433-4351 if you have further questions, concerns or issues.


PAYMENT (also known as dough, cheddar, moolah, and of course - clams)

In person, we accept payment by Visa and MasterCard via Square, as well as good old-fashioned cash. Online, we offer PayPal usage, but our customers can choose to pay directly by credit card WITHOUT creating a PayPal account.

CREDIT CARD ORDERS

You may use Discover, Visa, MasterCard, American Express, and your debit/bank card as payment on orders online. If the billing address you give does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order. But we’ll contact you by email or if you entered a phone number with your order.

BACK ORDERS

You will be notified by email or phone if your order is not shipped within two days due to back orders. We give you the option of accepting our current stock (with the back order being filled at a later date) or canceling the order in its entirety. Please respond to our notification as soon as humanly possible because we will wait for your direction on how to proceed.

ORDER QUESTIONS OR CHANGES

If you have placed an order recently and need some information about it or would like to change it in some way, please contact us immediately. Please note that since we begin processing your order immediately after receiving it, modifications may not always be possible, but we will always do our best to work with you. Call or text us right away at 805.433.4351.

CREDITS AND BALANCES DUE

Any credits on your account with us will be refunded promptly. We will use the same method to refund the amount as you used when you placed the order. Refunds, full or partial, are processed via PayPal, but don’t worry - if you used a credit card, the refund will still go back directly to your card.

SHIPPING

Shipping and handling charges are determined by weight, package size and Ship To location region using USPS rates. Please see your shopping cart for an estimate of the shipping charges pertaining to your order. We also include shipping-related questions/answers on our FAQs page. Free local delivery is offered to our Simi Valley customers.

Currently, shipping is only available to destinations in the United States. Hawaii and Alaska destinations may incur higher shipping costs if Priority Mail service is specifically requested.

RETURNS (Whaddya mean ya hate it?!)

Please keep your paperwork in case you need to arrange for returns or exchanges for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information.

Merchandise will be accepted for return within 10 business days of receipt. The merchandise must be in new and unused condition and in its original packaging. We absolutely want you to be happy, if not exuberant, about your purchases, so we’ll do everything possible to resolve any dissatisfaction.

LIMITS OF RESPONSIBILITY

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of product, especially if the product is being used in ways for which it’s not intended.  :O

PRICE AND/OR DESCRIPTION CHANGES

All prices, pictures and descriptions on this site are subject to change and all efforts have been made to be accurate. We maintain no responsibility for inadvertent errors. Please contact us within 10 business days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on our website. We reserve the right to refuse any sale at any time.

Except where noted otherwise, the List Price/Cover Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

NON-PROFIT

At this time we are not able to provide tax exemption on orders placed by non-profit organizations. However, Happy Clam will gladly consider making donations and providing other support towards worthy organizations specifically benefiting children in need. We also proudly support charities that benefit American military personnel and their families.

~ ♥ ~

My goodness, you’re still awake? We were hoping that reading our Terms wouldn’t be a total snoozefest.

Thank you for being a customer. We take pleasure in getting all this fun, goofy, and hilarious stuff out to you. We pack our merchandise with care and appreciation for each recipient. We know from talking to our customers that they love to extend the same fun to their friends, family, and co-workers. Keep spreading the fun and goofiness.

~ ♥ ~

TERMS AND CONDITIONS